Empowerment: to give authority or power to, enable, promote the self-actualization or influence

Rose G.

Dept. 15, Cage Manager

Demonstrated Core Value: Empowerment

What happened: An incident occurred which unexpectedly took Rose out for 7 weeks. Understanding that the department was already shorthanded, Rose took it upon herself to stay active within her department, continuing with some of her duties, including completing payroll and updating schedules as needed from her home. In addition, she was also available to take calls and personal messages from Team Members and her department director.