Friendliness
Friendliness: showing kindly interest or goodwill, cheerful, caring, helpful, comforting, warm hearted

Andru Chavez-Fuentes
Maintenance
Demonstrated Core Value: Friendliness
ACT: As I was walking past ADMIN, there was an elderly lady that asked for help. Andru went to help with no hesitation. She was trying to get her walker out. She asked if she should move here car, but Andru told her no it was not a problem and that he would help her with her walker.

Marisol Magdeleno
Slot Shift Supervisor
Demonstrated Core Value: Friendliness
ACT: Slot Supervisor Marisol assisted a Spanish speaking guest when the Summit Club was closed for the guest to receive their birthday bonus. Marisol took the guest to the kiosk and was friendly and patient assisting the guest. Marisol stayed with the guest and provided explanations on the steps for the guest to get their bonus. The guest was pleased with Marisol. Good Job!

Kenneth Bagasol
Senior Technician
Demonstrated Core Value: Friendliness
ACT: I saw Kenneth push a guest in a wheelchair (Steven Hettinga) to his truck. That was great guest service.