About Us

Eager to open Eagle Mountain Casino

(Eagle Mountain Casino, Porterville, Ca 93257) – The Tule River Tribal Council along with Eagle Mountain Casino Management have been preparing for the reopening of Eagle Mountain Casino all while following CDC guidelines enforced by governor Newsom. The health and safety of team members and guests are their top priority so they have been very cautious not to open too soon.

The newly predicted open date has been postponed after July 1; as Tribal Council is still evaluating to ensure the health and safety for all, however tribal council is working on a possible date to open sooner.

Eagle Mountain Casino is an 18+ full service casino and is owned and operated by the Tule River Tribe. It features 1200 slot machines and 11 table games. Eagle Mountain Casino is a short drive from Bakersfield or Visalia.

Eagle Mountain Casino & Conquering Covid

 (Eagle Mountain Casino, Porterville, Ca 93257) – The Peoples Casino is gearing up for their reopening and are working diligently to prepare for the safe return of their team members and guests. Proper CDC and Government guidelines have been thoroughly evaluated and will be applied in order to ensure the safety of guests and team members. $90,000 worth of personal protective equipment has been purchased and has already been used to sanitize the property. Health and safety are going to be a top priority before and when they open the doors to the public.

The Casino has purchased several more hand sanitizing stations that will be placed throughout the property and commercial foggers that will be used to quickly and thoroughly sanitize slot machines and all highly touched surfaces. The disinfectant solutions are nontoxic and safe to use as well as being able to fight off germs on a surface for hours and kill germs on contact.

The Slot Department will be utilizing their Konami player tracking system to help manage and monitor machine cleaning activities. After a machine has been cleaned, the Player tracking LCD screen will be highlighted in green, with a message that reads, “This machine has been sanitized”.  Once the machine detects a customer session is complete, the player tracking LCD screen will change to a Red color with a message that reads, “This machine is waiting to be sanitized”.  If a customer still feels that the machine needs attention, we have activated a “Page Attendant” button.  This button is located on the player tracking screen and will be monitored by slots. Bioesque Bontanical Disinfectant Solution, Clorox Commercial Solutions® Clorox ® Total 360® Disinfectant Cleaner1 and PeroxySan X6™ PAA are the disinfectants that have been purchased through Veritiv Corp. will be used in the industrial and commercial foggers that the casino has purchased to effectively and efficiently sanitize the slot machines.

Table Games will be thoroughly disinfected and wiped down frequently and will be limited to three players per table.

All team members will be wearing facemasks and sanitizing their hands frequently. Plexi shield glass has been installed at counters. Some staff will wear face shields for safety, team members will also be wiping down and disinfecting surfaces, door knobs, kiosks, atm card machines and doors etc.

All cleaning products are provided by EVS department

All these temporary guidelines and restrictions have been put in place to ensure safety of their valued guests, Team Members and the Tribal Community. Eagle Mountain Casino looks forward to serving its guests very soon, upon their reopening.

 

“We continue to put the safety and health of our Team Members, Tribal Community Members, Guests, and families first, and thank you for your understanding during this difficult and trying pandemic crisis. We continue to urge every Team Member to follow the CDC recommendations to wash your hands with warm water and soap for a minimum of 20 seconds, stay at home if sick, practice social distancing and wear masks with running essential errands in public, and use common sense to make yourself and families safe.” – Matthew Mingrone, General Manager

Eagle Mountain Casino is an 18+ full service casino and is owned and operated by the Tule River Tribe. It features 1200 slot machines and 11 table games. Eagle Mountain Casino is a short drive from Bakersfield or Visalia.

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COVID-19

Frequently asked questions guests might have:

Q. Why are you closing the Casino? 

A. We’re doing our part and following CDC guidelines to ensure we’re taking necessary precautions for the health and safety of our guests, team members and their families regarding Covid-19. This will give us time to disinfect our entire property before we reopen again.

Q. How will I know when you are open?

A. We will give notice to all guests via social platforms, website, email and text messages.

Q. Are March/April promotions Events cancelled?

A. All promotions and Entertainment have been postponed and will resume when safe to do so.

Q. What happens to my Summit Club card while you are closed?

A. Your Summit Club Card will stay active and your tier status will be maintained. All Point balances and rewards will stay in your account.

Q. What will happen to my Summit Club offers while the casino is closed? Will I get offers once you reopen?

A. All current offers and rewards will be honored once Eagle Mountain Casino resumes operations OR a special offer will be given.

Q. What will happen to my Summit Club Account card once you reopen?

A. You will continue receiving Summit Club offers and invitations once daily operations resume. You will be able to keep your current Summit Club tier status for an additional amount of time, depending upon the length of the temporary closure. Slot Points or Earned Rewards that were accumulated prior to the temporary closure can be redeemed as usual.

Q. Are you cleaning the casino?

A. Yes, we have increased preventative measures like increasing cleaning schedules in areas where germs or viruses can be transmitted and having more hand sanitizer stations throughout the property. While the casino is temporarily closed, we will use the time to do a very thorough deep cleaning of the entire property. This will include public spaces, offices, and employee spaces.  We have also hired an outside cleaning company VCR (Valley Cleaning and Restoration) for additional disinfecting, cleaning, and sanitizing as well.

Q. My Anniversary or Birthday is going to be during closure, will I miss my rewards?

A. A Special offer will be given to those who missed their Birthday or Anniversary Offer.

Q. Are your events for April and May cancelled?

·     Yes. All Events through May have been Cancelled.  Refunds are processed through point of purchase.  Credit/Debit Card Transactions will be automatically refunded with 7-10 days for process. Cash purchases will need to be processed at the Eagle Mountain Casino Gift Shop once we re-open.  We are not responsible for unauthorized 3rd party ticket re-sellers.

For Additional Summit Club Questions or Concerns:

·     Send a message through Messenger on Facebook @EagleMountainCasino

·     Email Marketing@eaglemtncasino.com

·     Leave a message calling 800-903-3353

·     or Contact your Host

·     Stay updated on information by following us on Facebook, Instagram, Twitter, Pinterest or visit our website at www.eaglemtncasino.com

Your Best Bet in Tulare County!

Eagle Mountain Casino is owned and operated by the Tule River Indian Tribe, located on the Tule River Indian Reservation in Porterville, Ca. Since 1996, we have grown to a full service casino with two restaurants, a food court, nearly 1,200 slots, 10 table games including 3 poker tables, a gift shop, the Yokut’s Coffee House and an Entertainment Center.


The Tule River Indian Tribe of California is an independent, self-governed nation that supports their people and the surrounding communities through culture and economic development.


To request a sponsorship, please click below and submit.

PO Box 1659

Porterville, Ca 93258

Fax (559) 788-6223